Qualcomm's Hard-Learned Lessons

What happened to Qualcomm wasn't the first case of e-discovery gone wrong, but it could be the most incredible. Seeking to tie Qualcom to the formation of an industry standard, Broadcom repeatedly sought documents that Qualcomm said it didn't have. Except there were documents -- 46,000 of them. Alan Cohen presents five lessons that Qualcomm and its general counsel learned the hard way, and reviews how other companies can avoid the same mistakes.