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June 01, 2009

Quality Is Job 1

Ford-battery-electric-vehicles_7 Note that GM filed for bankruptcy today, not Ford, whose focus since the 1980s has been on quality. I don't really know if Ford has made a better quality car then GM, or not, but I do know that quality is essential to any product or service, including e-discovery. That is why the recent release of The Sedona Conference® Commentary on Achieving Quality in the E-Discovery Process is so important and why I have dedicated my blog this week to the subject. See Sedona on Quality: a Must-Read Commentary

Judge.Oliver.Holmes.small My blog, like the Sedona Commentary, features quotes from two gentleman you might otherwise never connect, the famous jurist, Oliver Wendell Holmes, Jr. (shown left), and the contemporary science fiction writer, William Gibson, who coined the term "cyber-space." What in the world do these two have in common, and what is the connection with Quality and e-Discovery?

Well, you'll just have to read it and find out. But for one last teaser, consider the words written a hundred years ago by Justice Holmes and what it's impact might be on keyword search viability, a subject much discussed in both the new Sedona Commentary and Blog: 

A word is not a crystal, transparent and unchanging, it is the skin of a living thought and may vary greatly in colour and content according to the circumstances and time in which it is used.

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