The general consensus among corporate legal and law firms attending the Cowen Group San Francisco Roundatable, was that e-discovery costs continue to rise; notwithstanding all the new innovative technology and vendor promises.
Corporate is struggling with trying to build efficient processes and work flow around their new e-discovery technology. Keeping people properly trained was another sore point. The trend back toward managed services is being partly fueled by these deficiencies. All agreed that building e-discovery into corporate information governance is a key to stabilizing costs.
The discussion concluded with predictions about what the next big Zubulake defining moment might be. Some say security vulnerability around ESI is a gap waiting for a hack. I predict that communication using social media will over tack email in the next several years as the dominant ESI source.
The discussion moves to Chicago, Minneapolis, and concludes in Boston in late September.