Situational Awareness for the eDiscovery Practitioner
Most mistakes in e-discovery are caused by a lack of situational awareness. It is a military term that describe the ability to identify, process, and comprehend the critical elements of information about what is happening with regards to a mission or project. More simply, it’s knowing what is going on around you at all times.
- Recognize and make others aware when the team deviates from standard operating procedures.
- Monitor the performance of other team members.
- Provide information in advance to the team.
- Identify potential or existing problems.
- Demonstrate awareness of task performance.
- Communicate a course of action to follow.
- Demonstrate ongoing awareness of mission status.
- Continually assess and reassess the situation in relation to the mission goal(s).
- Clarifying expectations of all team members eliminates doubt.
The bottom line, assuming everything is "under control" is a common mistake. When we lose situational awareness in eDiscovery, we increase the potential for human error and mistake.