EDD Update

Integreon Outsourcing Deal: New Model?

CMS Cameron McKenna has signed a 10-year, ₤538 million deal with California’s Integreon to outsource non-billable "middle office" services.

The services include accounting and finance, human resources and training, marketing and communications, training, library and information services, research, IT, and facilities.

Where's Monica Tuesday?

8 a.m.: Editors' Breakfast, all welcome, Petite Trianon room, Hilton 3rd floor.
9 a.m., Bloggers' Get Together, ditto, ditto
11:45 a.m.: Paralegal Technology Institute, Sheraton, luncheon speech:
3:30 p.m.: What I Hate About Technology - and expect my outside counsel, co-counsel, vendors and staff to do about it! West Grand Ballroom, Hilton

Acumen Outsourcing Case (India)

Here's the story from The American Lawyer Daily:

Does Legal Outsourcing Put Private Info at Risk?

Posted by Zach Lowe

Late last month the American Bar Association gave the green light to legal outsourcing, provided that firms sending work overseas make sure that everything done beyond U.S. borders is done by the book--including the protection of confidential information.

Even before the ABA move, one Maryland firm was worried enough about the privacy issue to file a lawsuit against Acumen Legal Services, a legal-process outsourcing company based in India. The basis of the May complaint, filed by Joseph Hennessy, a name partner at the Maryland boutique Newman, McIntosh & Hennessey: Given that the federal government now monitors some communications between citizens here and foreign nationals, LPOs can't guarantee that a client's personal information is safe from  such surveillance.